How to Use Testimonials for More Effective Marketing | Internet Marketing
By JasonPearson
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Finding people to write sincere and glowing reviews of your business can be challenging. The results, though, are often undeniably profitable. Using genuine testimonials on your website is one way to build your image as a reputable company and expand your clientele at the same time.
It is too tempting for some businesses to simply commission the staff to create untrue testimonials. This is not as beneficial as taking the time to seek out real opinions. It is also a bad idea because it only takes one customer to realize you've made a false claim and broadcast that information more widely than your original false testimonial.
To know which of your customers would be well-suited to write a testimonial, offer a survey at the end of their experience. You can get an idea of how happy they were overall and about each part of the process along the way. You will also be able to tell if they are a potential cheerleader of your business.
To persuade current clients to fill in the survey, give them a coupon for their next purchase or even a free item. This would be the most straightforward way to approach people to review products for you. There is an extra air of authenticity to this method because they chose your products all on their own.
Since it is not always possible to draw from an existing customer base, you could also reach out to email subscribers. You simply explain that they could have a product or service for free in exchange for an honest evaluation. This is especially effective if you are trying to break into a new market and have no existing clientele.
Make it clear that you are inviting all opinions, positive or negative. This will improve your product and improve your chances of getting a response. Generally people enjoy giving their two cents when something matters to them. Solicit the types of testimonials you want from people by giving them the type of service that warrants a fantastic review.
Don't fall into the trap of fabricating testimonials just because you suspect your competitors have done so. If your product is new to the market, you have to extend yourself that much more and offer some freebies to get what you need. In the process you may just build a strong customer base and a sense of satisfaction as well.
Testimonials are a powerful tool of persuasion. When used correctly, they can lead to higher sales in more ways than one. Take the time to find honest feedback and grow your sense of accomplishment at the same time.
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