The Pain of Eating Out | Customer Service

By JeromeGermane
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Word Count: 414

As I stand in the waiting area of a popular restaurant, I thought occurs to me. Do they like having a full waiting area? Do they make us stand shoulder to shoulder with a bunch of strangers on purpose?

I suspect that this just proves that they are a success and that as a leader or follower I can be sure that I am in the right place on Friday night. 500 people can't all be wrong...can they? How can a restaurant release us from our waiting area prison?

Finally there is an answer to the painful problem of restaurant waiting. A company called DotLogik Inc. has developed an amazing program to alleviate this nightmarish scenario from our lives. This is a fantastic idea. All I can say is what took so long?

SMS has been around for several years now, but it hasn't been until recently that we have seen real progress made in the SMS market. There are now a host of applications that SMS utilizes. I have to say that one of the best, is DotLogik's SmartHost Paging. It is a fantastic application that restaurants use to contact its customers when their table is ready. In the past they have used large round or square pagers that light up or buzz when your table is ready. SmartHost eliminates the need for those old style pagers.

Upon entering the restaurant the customer is asked for their mobile number. They are entered into the system and given estimated wait time for their table. They are then free to leave and do whatever they like. a few minutes before their table is ready they will receive a text message or voice mail notifying them their table is ready. After the customer returns to the restaurant they are then seated at their table. Problem solved!

I have to say that it sounds heavenly and I can't wait to try it out in one of my favorite places. Go shopping, browse around a mall, get some gas for your car, rent a video, get some dog foodthe possibilities are endless. That is the beauty of it. Rather than be confined to the waiting room by one of the conventional type of pagers. You are now free to do whatever it is you want to do.

The power of SMS and texting is in our hands and DotLogik is using it!

About the Author

If you are using a texting system in your restaurant, make sure you check out SmartHost Paging System. Improve your customer satisfaction and save the high costs of conventional restaurant pagers with text messaging.

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